大田金業讲故事:加法还是减法
糖果销售员艾丽莎出身低微,但善于研究顾客心理,无论男女老幼顾客,都宁愿耐心等待忙得不亦乐乎的艾丽萨,也不愿去找空闲的售货员,因此老板和其他售货员怀疑艾丽莎是否多给顾客糖果而进行了按照观察。
后来大家才注意到,艾丽莎先是装不多的糖果,然后几块几块地往袋子里添加,从而很受顾客欢迎和信任;而其他售货员则是在秤糖果重量的时候,先装上一大袋,再几块几块地拿出来。艾丽莎后来被拥有30亿美元资产的美国好乐公司看中,聘为营销副总监。
本文来源: 大田环球贵金属
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